When you’re arranging a funeral or Celebration of Life, there are so many decisions to make, often at a time when simply getting through the day can feel difficult enough. You may be choosing music, flowers, readings and photographs, but underneath all of those practical decisions there is often one much bigger question: how do we make this feel like them?
For me, that is at the heart of a truly personal ceremony. It isn’t about making every part unusual or adding lots of extra details. Sometimes one story, one song or one small memory can say more about somebody than anything elaborate ever could.
Perhaps they were never seen without a cup of tea in their hand. Maybe they had a particular saying everyone in the family can still hear them saying. They might have spent every spare moment in the garden, followed the same football team for decades, loved a certain piece of music or been famous for making people laugh at exactly the wrong moment. Those are often the details that make people think, yes, that was so them.
When I meet with a family, I take time to listen to those memories. I want to understand not only what somebody did during their life, but who they were to the people who loved them. Their character, relationships, humour, habits and the little things that made them uniquely themselves all help me begin to shape the ceremony.

What Actually Makes a Funeral Feel Personal?
A personal funeral is not simply one with photographs, favourite songs or a special reading. Those things can all be lovely, but what makes them meaningful is the reason behind them.
A particular song matters because they always played it in the car. A photograph matters because it captures exactly how everyone remembers them. A reading matters because the words feel right for the person and for the people listening. It is that connection that makes something personal.
I often find that families initially focus on the big moments: where someone was born, their career, when they married, where they lived. Those things have their place, of course, but they are only part of the story. The smaller memories often tell me far more.
It might be the Sunday roast they insisted on cooking, the chair nobody else was allowed to sit in, the terrible jokes, the garden they spent hours tending or the fact they were always the first person to help when someone needed it. These things can seem ordinary when you first mention them, but they are often the details that bring somebody back into the room for a moment.
A good ceremony does not need to present a perfect version of the person. It needs to feel honest, recognisable and full of the things that made them who they were.
Start With the Person, Not the Order of Service
Families sometimes come to me worried that they should already know exactly what they want. You really do not.
You do not need to arrive with the music chosen, the readings decided and the whole ceremony mapped out. I much prefer to start by talking about the person.
What were they like? What mattered to them? What made them laugh? What were they proud of? What did everyday life look like with them in it? What stories does everyone in the family still tell?
Those conversations help the ceremony take shape naturally. You might mention a favourite artist and suddenly the music becomes obvious. A funny family story might belong within the tribute. A phrase they always used may even become part of the words spoken during the ceremony.
This is why I never think of personalisation as simply adding things into an order of service. The order should grow from the person. When that happens, the ceremony feels much more natural because each part has a reason for being there.
Tell Their Story, Not Just Their Life History
One of the parts families often feel most nervous about is the tribute. There can be a pressure to include everything, from childhood onwards, but a tribute does not need to become a full biography.
It is far more important that people recognise the person within it.
Of course, important milestones can be included, but I also want to know what kind of person they were. Were they quietly generous? Did they have a dry sense of humour? Were they the person everybody rang when something went wrong? Were they happiest surrounded by family, or did they prefer pottering in the garden with the radio on?
These are the things that give a tribute warmth.
Humour can be part of that too. Families sometimes worry that laughing during a funeral is somehow inappropriate, but a funny memory can be incredibly comforting when it genuinely reflects the person.
Perhaps they were always late. Maybe they had a habit that drove everyone mad. Perhaps there is a story that has been told so many times that the whole family already knows what is coming before you reach the end. If humour was part of who they were, it can absolutely have a place.
A funeral can be heartfelt and dignified while still including moments that make people smile. In fact, those moments are often the ones people remember afterwards.
Choose a Few Details That Really Mean Something
You do not need to personalise every part of the funeral. Often, a few thoughtful choices are far more powerful.
Music is a good example. I always suggest choosing something because it means something, not because it sounds like traditional funeral music. It might be their favourite song, something connected with a holiday, a wedding song, an artist they loved or a piece everyone immediately associates with them.
And it does not have to be sad. Some of the most fitting final songs are warm, joyful or even slightly unexpected. If it makes you think of them, that is what matters.
The same applies to readings. You might choose a familiar poem, a religious reading, something from a favourite book or a few words written by somebody close to them. Rather than asking, “What reading should we have at a funeral?”, I think it helps to ask, “What do we want these words to say?” Perhaps you want something comforting, something about love, family or friendship, or something that simply reflects their personality.
Photographs and meaningful objects can also say a great deal without needing much explanation. A favourite picture beside the coffin, a slideshow, a football scarf, medal, favourite book, piece of artwork or something connected with a hobby can all quietly reflect part of someone’s life.
You do not need to fill the room with belongings. Sometimes one carefully chosen item is enough. A simple question I often suggest is: if people saw this, would they immediately understand why it belonged there?
If the answer is yes, it probably has meaning.
Let Family and Friends Contribute in a Way That Feels Comfortable
Personalising a ceremony does not mean everyone has to stand up and speak. Some people want to read something or share a memory. Others find the idea of speaking in front of people while grieving far too much, and that is completely understandable.
There are lots of ways family and friends can contribute. They might help choose photographs, suggest music, send me a memory or tell me a story they would like included in the tribute.
If someone writes something they would love to have read but does not feel able to stand up and say it themselves, I can read it on their behalf. That can remove a lot of pressure.
Nobody should feel they have to perform their grief. The ceremony should support the people who are there, not make an already emotional day harder.
Leave Room for Quiet Moments Too
Not every part of a ceremony needs words. Sometimes the most meaningful moment is the one where nothing is being said at all.
I often include time for reflection because it gives everyone a chance to remember privately. That might happen during a favourite piece of music or during a short pause after the tribute.
Someone might think about the last conversation they had with the person. Someone else may remember something funny from years ago. Another person might simply sit quietly with how they are feeling.
Those memories belong to them, and for me, creating space for those private thoughts is just as important as the stories spoken aloud.
A Personal Poem Written for Your Loved One
One of the things I offer families is a personal poem written especially about the person who has died.
This is not a standard funeral poem with a name added into it. I write it from the stories and memories you share with me, so it becomes something unique to that person and to the family who loved them.
It might include something about their personality, their family, their interests or the little details everyone remembers. I do this because I feel the ceremony should include something that belongs to that person alone.
Families can also keep the poem afterwards. The funeral itself is one moment in time, but having those words to return to later can offer comfort long after the service has taken place.
What If They Never Told Us What They Wanted?
This is much more common than you might think. Many people never have a conversation about their own funeral, which can leave their family wondering whether they are making the right choices.
If that is where you are, please do not feel you have to somehow guess the perfect answer.
Start with the person you knew. What did they enjoy? What would they probably have disliked? Were they traditional or more relaxed? Would they have wanted lots of fuss, or would something simpler have felt more like them?
If music was a huge part of their life, perhaps that becomes important. If family was everything to them, the tribute may naturally centre around those relationships.
You are not trying to recreate a plan they never made. You are creating a goodbye from the love, memories and understanding you already have, and that can be more than enough.
If you are reading this before you need to arrange a funeral, this is also one of the reasons I created my Planning Ahead: A Personal Legacy Booklet. It gives you a gentle way to record your wishes, thoughts and the little details that matter to you, so your family has something to look back on when the time comes. It is not a legal document, but it can help take away some of the uncertainty and give the people you love a clearer sense of what would feel right for you.
How I Help Bring All of Those Pieces Together
Families often have far more memories than they realise. They just arrive in bits and pieces.
One person remembers a holiday. Someone else remembers a funny story. There may be photographs, favourite songs, family traditions and things people are frightened of forgetting.
Part of my role is to help bring all of that together.
I give my all to each and every service because I know how much trust families are placing in me. I listen carefully, ask questions and help you work out which memories belong within the ceremony.
I hold space for your grief and acknowledge the pain of losing someone, while also making room for love, warmth, comfort and, where appropriate, a touch of humour. Then I shape those memories into a ceremony that flows naturally.
It is not about squeezing every story in. It is about finding the ones that tell people who your loved one really was.
I offer words of comfort, create time for reflection and tell their personal story in a way that feels heartfelt, compassionate and true to them.
You do not need to come to me with everything worked out. We can begin with the memories you have and build from there.
There Is No One Right Way to Make a Goodbye Personal
Making a funeral or Celebration of Life personal does not have to mean doing something big or unusual. Often, it is the smallest choices that mean the most.
One story can make a whole room smile. One piece of music can take everyone back to a particular memory. One photograph can capture exactly how somebody wants to remember them.
The most meaningful ceremonies are not necessarily the ones with the most in them. They are the ones where people leave feeling that the person they loved was truly reflected in the service.
If you are arranging a funeral or Celebration of Life and you are not sure where to begin, I am always happy to talk through your ideas with you. We can start with the person you love, the memories you have, and shape the ceremony from there.
